Frequently Asked Questions
Orders
If a piece is still on the site, it's still available. If you'd like to see more photos or ask anything before you buy, please email me directly.
I take a few a year so each one gets real time. This walks you through how it works, or you can email me directly with questions.
If you're in Austin, yes. Email me and we can arrange a private appointment.
Get in touch as soon as you can. Prints go into production quickly, but if I catch it in time I'll fix it.
Shipping
Fine art prints are made to order, so allow 7 to 10 business days for production and delivery. You'll get a tracking number once it ships. Originals go out securely packaged and insured, usually within a week of payment. Digital downloads arrive instantly.
Shipping is included in the price of every fine art print, and crated shipping and insurance are included on originals within the continental US.
Digital downloads can be purchased anywhere. Prints and Originals currently ship within the United States only.
Originals come wired, and the edges are painted so they don't need framing. Prints ship unframed, ready for the frame of your choice.
The Work
An original is one of one, painted by hand and signed. A fine art print is an archival reproduction, printed to order. A digital download is a file you print yourself.
Somerset Velvet, 100% cotton, archival pigment, printed to order. It's a soft, slightly textured paper that holds color well and will last decades.
Yes, and every original ships with a certificate of authenticity.
Returns
All sales are final. Prints are made to order, downloads are delivered instantly, and originals are one of a kind.
Email within 48 hours with photos of the packaging and the piece. If it's a print, I'll reprint and reship it at no cost. An original can't be replaced, so if one is damaged beyond repair you'll get a full refund including shipping.